Work Experience

John Deere | Chicago, IL

User Experience Designer II (Contract) | Sep 2023 - Present

  • Contributed to insights and sales efforts of a $5B brand.

  • Audited design system components of product pages selling items worth over $50,000.

  • Brainstormed and experimented with strategies for incorporating AI into the design process.

DePaul University | Chicago, IL

Lead Designer and User Researcher (Contract) | July 2023 - Nov 2023

School of Design IMPACT Grant Recipient

Founded the Veterans HOPE (Healthcare, Outreach, Partnership, Education) Project, a grant-funded human-centered design project that educates nurses about veteran suicide prevention and mental health treatment.

• Recruited, assembled, and on-boarded 3 new team members.

• Successfully wrote grants proposals and funding requests for thousands of dollars.

• Partnered with researchers from DePaul's School of Nursing to synthesize qualitative and quantitative research data across over 30 sources.

Sandstorm Design | Chicago, IL

Junior UX Researcher and Designer | Nov 2022 - March 2023

  • Wrote UX workshop questions to synthesize business objectives with UX goals.

  • Collaborated with product owners, developers, internal stakeholders, and external clients to identify user needs.

  • Reviewed and approved recruited candidates for usability testing.

  • Observed data from usability studies to find patterns among testers.

  • Built flexible design systems for large-scale websites.

Freelancer | Lynnwood, WA

Designer, Tutor, Consultant | Jan 2022 - Nov 2022

  • Assisted clients in developing digital strategies for websites.

  • Designed, coded, and created assets for a 2D platformer game.

  • Provided design consultancy for diverse clients and budgets.

  • Developed social media strategies for small businesses.

  • Mentored passionate students interested in STEAM (Science, Technology, Engineering, Art, Math) careers.

Quinn Thomas | Seattle, WA

Junior Graphic Designer | Sep 2021 - Nov 2021

  • Advocated for the application of human-centered design thinking to projects.

  • Collaborated with multi-disciplinary teams to create visual designs and prototypes.

  • Implemented UX accessibility, best practices, and objectives.

    Graphic Design Intern | June 2021 - Sep 2021

  • Translated business requirements into stories and visual concepts.

  • Applied existing design systems to new projects.

  • Collaborated with creative director and copywriter to brainstorm ideas.

  • Conducted UX research and competitive research.

Seattle Pacific University | Seattle, WA

Designer | Oct 2019 - June 2021

  • Translated research findings into design solutions marketed towards young adults.

  • Wireframed and prototyped accessible user interfaces for web pages.

  • Uncovered new insights and communicated information to stakeholders using data visualization.

  • Collaborated with the product team to synthesize user testing and interviews.

  • Presented work to cross-functional teams and key stakeholders.

Fashion for Conservation | Seattle, WA

Graphic Designer | Jan 2019 - Oct 2019

  • Created an influencer deck to guide brand ambassadors to the core values of the brand.

  • Designed social media assets to be used on Facebook and Instagram.


Skills

Software:
Adobe XD
Figma
Sketch
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe After Effects
Adobe Premiere
Adobe Animate
Microsoft Office
Google Suite
HTML
CSS
JavaScript

Technical Skills:
A/B Testing
Accessibility Design
Animation
Branding
Competitive Analysis
Design Systems
Design Thinking
Interviewing Users
Market Research
Motion Graphics
Persona Mapping
Photography
Prototyping
Product Design
Qualitative Research
Quantitative Research
Storytelling
Typography
UI Design
Usability Testing
UX Design
UX Research
Video Editing
Web Design

Soft Skills:
Adaptability
Advocacy
Communication
Conflict Resolution
Creative Thinking
Cultural Awareness
Ethical Consideration
Leadership
Problem-solving
Teamwork

Languages:
English (Native)
Vietnamese (Fluent)
Spanish (Beginner)


Education

MS Human-Computer Interaction - DePaul University (in-progress)

Activities: Chess Club, DePaul User Experience Association

BA Visual Communication - Seattle Pacific University (2018 - 2021)

Minor in Digital Media Art

Activities: American Institute of Graphic Arts, Student Investment Fund, Bike Club, Asian American Student Association, Branded 2019/20, Reality Check 2019


Edmonds College (2016-2018)